Support article
Getting Started with Finalizo
Finalizo helps you close client projects properly, with a professional handover pack, encrypted credential delivery, a signed client sign-off, and a clear support boundary. This guide walks you through your first pack from zero.
Step 1: Create your account
Sign up at finalizo.com/signup using Google or a magic link. No credit card is needed for the Free plan. Once you're in, you'll land on the Projects dashboard, your command centre for every active and closed project.
Step 2: Create your first project
Click New Project and fill in:
- Project name: e.g. "Bloom Studio Website"
- Client profile: select an existing client or create a new one inline
- Project type: web design, brand, no-code, or custom
Finalizo creates a private handover workspace for this project.
Step 3: Choose a template
Templates pre-fill the handover with the right sections for your project type. There are templates for WordPress, Webflow, Framer, brand identity, no-code apps, and more. Templates prevent things getting missed, and you can customise every item.
Step 4: Build the pack
Work through the five sections in any order:
- Details: project summary, launch date, deliverables
- Checklist items: everything you're handing over, by category
- Credentials: logins and access details, delivered encrypted
- Resources: Loom videos, PDFs, docs, training links
- Support boundary: what's included post-launch and what isn't
The progress bar shows pack completion as you go.
Step 5: Send to your client
Click Send to client. Finalizo emails the client a secure private link. They review everything, and when happy, click Sign off. You're notified instantly, and a timestamped certificate is issued automatically.
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Most users send their first pack within 10 to 15 minutes of signing up. If you need help, email help@finalizo.com.