"Where's the original Figma file?"
Three months after delivery, the client needs the master file. It's in your old Figma draft. Clients never got proper access because the handover was a folder share.
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Brand identity projects deserve a professional ending, not a shared folder with no context. Hand over every asset, every usage rule, and every licence with a signed completion pack.
Northstar identity system
Example closeout · audience-specific structure
Client next step
Confirm asset and licence receipt
The client sees the handover context, not the owner’s internal workspace.
The product story changes with the audience, but the closeout record stays clear.
Three months after delivery, the client needs the master file. It's in your old Figma draft. Clients never got proper access because the handover was a folder share.
You licensed the typeface. The client is using it on a product you didn't scope. Without a clear handover covering licence terms, that becomes your legal headache.
You sent the PDF. They sent you a mockup using the wrong shade of blue and a stretched logo. Without sign-off, they can always say they didn't understand the rules.
One pack, with the right proof inside
Project handover
A clear finish for owner and client.
Website launch
Everything the client needs after delivery.
Selected resource
Setup guide
A clear next step for the client, kept beside the rest of the accepted handover.
Included in packClient review
A clear finish for owner and client.
Project handover
Closeout record · v3.2
Owner prepares with context. Organise every deliverable in the handover pack: logos in all formats, brand guidelines, Figma access, colour palettes, and typeface files.
A clear finish for the client.
Review what was delivered before acknowledgement.
Client receives a clear next step. Get the client to confirm they've received all assets and understand the usage rules in writing, with a timestamp. Closes the project with no ambiguity.
Bring assets, usage rules and client acknowledgement into one closeout record. Free plan available, paid trials through Stripe.
Assemble
Gather deliverables, access, resources and responsibilities into one working pack.
Deliver
Send one focused client experience instead of another folder of links.
Review
Let the client check what changed, what is included and what remains open.
Accept
Capture acknowledgement against the exact handover version that was reviewed.
Record
Keep the accepted closeout useful for future support and ownership questions.
Give the final step the same care as the work that got you there.
Free plan · no card requiredCloseout record Deliver the pack, acknowledgement and evidence in one place.
Project handover
A clear finish for owner and client.
Client clarity Make the last step understandable without exposing your internal stack.
Client review
A clear finish for owner and client.