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Define included support, client responsibilities and future paid work before delivery is complete.
Included support
What happens inside the agreed window.
New work
What starts a new conversation.
Make included support and new work explicit while the client is still reviewing the pack.
Included support
What happens inside the agreed window.
New work
What starts a new conversation.
Switch between the working view, client view and retained evidence without leaving the closeout story.
The feature earns its place when it removes a specific final-mile problem.
The part that matters in practice
Included support
What happens inside the agreed window.
New work
What starts a new conversation.
Included support
What happens inside the agreed window.
New work
What starts a new conversation.
Included support
What happens inside the agreed window.
New work
What starts a new conversation.
The owner controls the pack, the client receives a focused view and the retained record keeps the evidence together.
Project handover
Closeout record · v3.2
Owner prepares with context. Set the support period in plain language before the client receives the pack.
A clear finish for the client.
Review what was delivered before acknowledgement.
Client receives one clear next step. Make it obvious which requests belong to the delivered scope and which start a new engagement.
Give the final step the same care as the work that got you there.
Free plan · no card requiredCloseout record Deliver the pack, acknowledgement and evidence in one place.
Project handover
A clear finish for owner and client.
Client clarity Make the last step understandable without exposing your internal stack.
Client review
A clear finish for owner and client.